Terms and conditions: By accepting a quote/agreeing* to use us as a transportation service provider, the client accepts our terms and conditions. General Please kindly note that we are not responsible or liable for any of the loosely fitted parts or items which fall off or blow off during transit such as bike seats, panniers, number plates etc. It is the client’s duty to ensure any loose parts/items are secured, wrapped and intact before we pick them up. In addition, clients should label and put their name on any additional items such as keys, paperwork etc. Payment Policy We require a POP/ Payment notification before dropping off the good/bike at its final destination. Quotation and Prices We will always try and give accurate quotations. However, if the client leaves out information which affects the price, the quote is subject to change. For instance, motorcycles with panniers and extra parts undisclosed might need to be charged more or postponed due to space limitations. Please fully disclose all details pertaining to all the items and extras wanting to be transported to avoid any misunderstandings. Any Quotation or price is only valid for 30 days, thereafter the quotation could be subject to change due to inflation, yearly price increases or fuel increases. ‘Door to Door Service’ This means we can pick up and deliver from clients’ houses, workplaces or bike dealerships. However, this does not include destinations or locations which involve dirt roads or roads we cannot access with our vehicles and trailers. In this case we will, if feasible, try to meet the client at the closest accessible location. Moreover, any dangerous locations whereby theft and hijacking zones pose a great enough threat, we may reject to pick up or deliver to these areas as we are not willing to take this risk because our insurance does not cover these situations. Please advise of trading hours ahead of time if bikes are to be collected or delivered to business addresses. *Agreeing/agreement: May be verbal agreement in person or via telecommunications or agreement via WhatsApp or email.